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Customer Care

If you need help with a product, an existing order, shipping, returns, payment, or a privacy request, please contact our customer support team by email.

For order-related requests, include your order number and the email address used at checkout. For damaged, defective, incomplete, or incorrect items, photos or videos of the item, packaging, and shipping label help us review the issue faster.

We aim to respond to customer messages within 1-2 business days.